1. Some staff at front desk have bad attitude and not well-trained., especially the women in long straight golden hair, even when I check out asking some details about the bill, she still very unpatient and unhelpful!!! 2. This hotel deduct my honey from my credit card more than one month ago, although I knew the booking can not be cancelled, but I never see any other hotel do like that. it makes me uncomfortable! 3. The non smoking room fulling of smell of smoke. 4. all walls of the hotel, inside outside rooms, are cavity wall, I always heard the noise, like flushing water or close door!!!! I will never choose it again!!! 1. 前台人員質素參差,有一個長直金髮女前台態度很差也不友善. 2. 酒店一個多月前就刷我信用卡,所以訂的房間不能退,但其他酒店都不會這麼做,很令人不悅! 3. 無菸房間充滿煙味! 4. 房間走廊牆壁空心隔音差!